25/07/2017 - Michael 98.44/100
Had a very nice quick stay at Hotel Cezanne. Room was great, the hotel is well located and the staff were all incredibly helpful and pleasant. I would definitely recommend this hotel as an excellent value and experience.
25/07/2017 - Sarah 95.24/100
Great location, very helpful staff, boutique feel, and very comfortable room.
19/07/2017 - Charlotte 90.48/100
Very much enjoyed my stay. Appreciated the staff knowing my name and room number. Anna from Madrid was most friendly and welcoming and by the end of my staynall were lovely. I don't think you want to publish this comment but for your own info... the first night the AC was not working at all and a staff member tried to tell me it was. It was a hot horrible night. It would have been appropriate to offer some kind of accommodation for not having any AC 24 hours - room reduction that night, free breakfast... pasta.. something that showed you cared. But nothing. I decided not to ask because I felt it should come from you - not a guest complaining.
12/07/2017 - DALE 82.35/100
Our suite was a well organized and large room with an excellent bathroom. The problem was that the air conditioning for that size room was inadequate. Staff came to assist us and agreed it was warm air being filtered into the room instead of cooler air - even by French standards. There did their best to alleviate the problem by lending us a small fan. Our stay was in July, so it was uncomfortable, even with the windows open.
23/07/2017 - JULIE 100/100
I have come to Aix many times since being a student there some 30 years ago. This was my first time staying in a hotel rather than a private home. The hotel was exceptional on many levels, and it beat many five star hotels that I have stayed at on multiple levels. First, the reception area and the lovely people who work there was warm and inviting. The honor bar is something that I have never experienced at a hotel and it was quite welcoming to pour myself a chilled glass of Rose at the end of the day, or a nice aperitif. The room was exceptionally clean, cool--during the hot summer months, well-appointed with a complimentary mini bar--full of chilled beverages, an in-room coffee machine, superb Clarins products, and clean fluffy towels and robes. I felt very safe and left the hotel on my own at many hours throughout the day. My young son (teenage) also set out on his own to discover the town, without any concern. The people who worked there ( Anna and others) were always kind, gracious, and welcoming...I only wish I could have extended our stay. I will return, and I will certainly book Hotel Cezanne! Cheers, Julie